Return Policy

# Return Policy

At Zarotashop, we are committed to ensuring our customers' satisfaction. If you are not entirely pleased with your purchase, we are here to assist you.

## Returns

You have 30 days from the date of receiving your purchase to request a return. To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in its original packaging.

To initiate a return, please contact our customer service at contact@zarotashop.com for instructions and return authorization. Please note that return fees may apply.

## Refunds

Once we receive your returned item, we will inspect it and notify you of the item's receipt. If your return is approved, we will proceed with the refund to the original payment method. Please note that shipping fees are non-refundable.

## Exchanges

If you have received a defective or damaged item, we will be happy to exchange it for an identical or similar item. Please contact our customer service at contact@zarotashop.com for instructions on the exchange procedure.

## Non-Returnable Items

Certain items are not eligible for returns, including personalized items, gift cards, and perishable products.

## Warranty

We offer a limited 12-month warranty on our products. For more details on our warranty, please refer to our page.

## Contact Us

If you have any questions regarding our return policy or need assistance in initiating a return, please contact our customer service at contact@zarotashop.com. We are here to help.